Terms And Conditions


Qarpentri guarantees the prices in this proposal for a period of 1 month. The prices may vary if your order is booked beyond this date. Quoted prices are applicable for this proposal only. Any modifications due to site validation, dimensions and / or a change in requirement may result in a change of price.


All Qarpentri product pricing is inclusive of taxes. 


An order is considered confirmed only on receiving payment of the full order value.


Your order will be delivered on or before the assured delivery date which is 15 working days for Bangalore from the date of receipt of full payment. For all other cities, the material delivery date would be 21 working days. Qarpentri  is not responsible for any delay in project implementation due to third party vendors, force majeure or for reasons beyond its control. 


Installation of the project would be completed within 7 working days after the delivery. This timeline could extend in case there are snags or defects identified during project execution. This is also dependent on the site being ready for installation, with required permit, access, power supply etc. 

As part of regular cleaning, our team will remove the plastic covers, stickers, and gum & wipe the installed furniture clean. Deep cleaning of the property is available as a service on a chargeable basis. All leftover packaging or extra materials post-installation will be kept aside by our team, the disposal of the same would need to be arranged by you.


Qarpentri only facilitates financial loans and services. Approval, processing, and terms of the loans and services are at the sole discretion of the financial entity/partner/service provider. As of now, we have two options for customers to avail EMI. A customer can make a credit card payment and get it converted into EMI's from the bank directly. The other option customers have is with  ICICI bank PayLater - through this customers can check their eligibility for an EMI with their mobile numbers.

Qarpentri only facilitates financial loans and services. Approval, processing, and terms of the loans and services are at the sole discretion of the financial entity/partner/service provider. The terms of the loans and the partners providing these loans may change over time. Please reach out to your Qarpentri Point of Contact for more details.


To take in delivery of our products and to be able to start the installation without any delays, the customer’s site needs to be ready with the following work completed: 

  • Flooring must be completed
  • Walls should be plastered
  • Electrical and plumbing work must be completed
  • Any changes required in the kitchen such as addition or relocation of the electrical and/or plumbing points are to be completed before the order delivery date. 

The site is expected to be ready to accept material delivery within 7 days of intimation from our team. In cases where there’s a delay, there would be a weekly demurrage charge of Rs.5,000. This is non-negotiable.

The installation will be done only after the site is ready for installation.


For all additional work that is not included in the Qarpentri offering, the following options are available. The terms specific to each scenario is listed below.

  • DesignCafe for site services: The estimate is given by DesignCafe and payment is made to DesignCafe directly. The delivery timelines for the Qarpentri order would be 30 days, in this case, to accommodate the site services work completion before product delivery. There is no warranty provided for on-site services. 
  • Client Vendor: Qarpentri is not responsible for work undertaken by the client's vendor(s).  The quotations, negotiations, and payment are exclusively between the client and the vendor; no Qarpentri member will be coordinating.  Qarpentri will not give guarantees of timelines, quality, or finish in such a case. The warranty policy does not apply to works undertaken by the client's vendor.
  • Vendors referred by Qarpentri representatives: A representative of Qarpentri may be asked by the client for a referral of a vendor for works that Qarpentri does not undertake. Qarpentri is not responsible for the works of the Qarpentri-referred vendor(s). Qarpentri will not give guarantees of timelines, quality, or finish in such a case. 
  • Vendors referred by Qarpentri employees: It’s recommended that clients refrain from asking for references directly from the project managers, designers or carpenters or any other Qarpentri contracted staff and/ or Qarpentri vendors/ Qarpentri referred vendors. Please note that the team has been given strict instructions to not refer any vendors from their side directly. Qarpentri is not responsible for such vendor's works, quality, or timeliness. If the client gets any commitments from them or has paid any money to them, this does not fall under the contract between the client and Qarpentri.



Designs shared with the client at any stage are the exclusive copyright of Qarpentri and GS E-Commerce Pvt Ltd. The designs are shared with the intent that the order for the same is placed and executed by Qarpentri. Any designs shared by Qarpentri cannot be used, installed and/ or shared in any way or form without prior and written consent of Qarpentri.


Qarpentri produces good quality factory-made products and while we take utmost care in the quality check, delivery, and installation, sometimes there could be unforeseen minor damages or errors visible after the product is installed.  Despite our best efforts and precautions, errors such as differences in material quality, material deliveries, site works, installer errors, and the like can occur. We commit to fixing such errors at the earliest.


Any delays caused because of the client's vendors, site readiness, payment delays, client selections not completed, delays caused by the builder, delays by the client in accepting quotations, and other delays because of client dependencies in the design service days and/ or because of force majeure conditions will not be considered in the delayed days.

Delay compensation will not be applicable if a client moves into the property and/or if minor snags/works are pending (as decided by the company).

Penalty: In case of ready-to-move-in delays post-design sign-off due to Qarpentri errors, Qarpentri will pay Rs. 20,000 per month on a pro-rata basis for all the days of delay beyond the ready to move in date, and after a grace period of 15 working days. The penalty will not be more than 10% of the project value - the calculation will exclude any site services and add-ons or modifications requested post the project is sent to production.


Qarpentri always prides itself on the paramount importance it gives to client service. Company employees/ personnel are trained to treat clients with utmost respect in every interaction. Despite our best efforts, in exceptional mitigating circumstances, like systems’ downtime, last-minute changes, and policy-related issues, our services may be impacted for short durations and it's our duty to reduce and minimize such circumstances to the maximum possible extent.

We request clients be mature in their understanding of the situation and resist resorting to hostile and abusive behavior. In such behavioral circumstances by a client the company reserves its right to take all such steps that may be deemed fit including, discontinuation of the project and/ or initiating legal action of civil and criminal nature.

Our team is available between 10 am - 7 pm, between Tuesday to Sunday. All meetings and discussions are expected to either happen at the site, at our store, or virtually. 


Orders once confirmed (paid advance for) cannot be canceled. All payments made are non-refundable.

Customers are requested to check the scope of work and all design details in full. Any additional units confirmed after confirming the initial order will be considered as an add-on and will lead to a delay of the original order.

All issues/concerns are to be raised to us at care@qarpentri.com


Qarpentri HBR Layout

241/B,Ground Floor,1st Stage, 4th Block Hennur Bellary, outer ring rd, HBR layout, Bengaluru, Karnataka 560043

Phone No. 080-68065060

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Qarpentri IBO OMR

Survey No: 458/3, 4, Old Mahabalipuram Road, next to Hindusthan College, Padur, Tamil Nadu 603103

Phone No. 080-68065060

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Qarpentri Coimbatore

110-113, 1st Floor Meena HighRise, Thiru Venkataswamy Rd(west),R. S Puram Coimbatore, Tamil Nadu 641002.

Phone No. 080-68065060

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Nippon Qarpentri

Aishwarya enterprises, #32, CRE complex, Hennur Main Rd, opp. BMTC Depot-10, Kalyan Nagar, Bengaluru,
Karnataka 560043

Phone No. 080-68065060

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Qarpentri Yerawada

Creaticity Mall, Unit No.2G04, Opposite Golf Course, Off Airport Rd, Shastrinagar, Yerawada, Pune, Maharashtra 411006

Phone No. 080-68065060

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Qarpentri Electronic City

Sri Banashankari Complex, 186/1, Bettadasanapura Main Rd, Chamundi Phase 2, Electronics City Phase 1, Electronic City, Bengaluru, Karnataka 560100

Phone No. 080-68065060

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Lamna Qarpentri

547, Sadashiva Nilaya, 23rd Cross, 13th Main Rd, Sector 7, HSR Layout, Bengaluru, Karnataka 560102

Phone No. 080-68065060

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Ambienz Qarpentri

No. 761, JV Complex, Doddakallasandra, Kanakapura Road, Bengaluru,
Karnataka 560062

Phone No. 080-68065060

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SISA Qarpentri

2nd floor, Sudharsanamma Arcade, No 1, 8th cross, 24th Main Rd, 2nd Phase, J. P. Nagar, Bengaluru, Karnataka 560078

Phone No. 080-68065060

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Starwood Qarpentri

No: 338, Outpost Police station road, off Kodigehalli Main Road, CQAL Layout, Sahakar Nagar, Bengaluru, Karnataka 560092

Phone No. 080-68065060

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ANDezignz Qarpentri

1st Floor, Shree Durga Complex, Nobel Residency Rd, Central Excise Layout, Phase 2, Tejaswini Nagar, Bengaluru, Karnataka 560076

Phone No. 080-68065060

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Riya Qarpentri

1st Floor, 599, 3rd Cross, 7th Main, CBI Road, opp. St.Jude's Chruch, HMT Layout, RT Nagar, Bengaluru, Karnataka 560032

Phone No. 080-68065060

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Anttarangni Qarpentri

#23, Axis Bank Building, Haralur Main Rd, Ambalipura, Bengaluru, Karnataka 560102

Phone No. 080-68065060

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ModularX Qarpentri

Plot No.7-1/2, 1st Floor, Opp. Bharat Petrol Pump, Madeenaguda, Hyderabad,Telangana 500049

Phone No. 080-68065060

Int360 Qarpentri

No 199/1, Third Floor, Varthur Rd, opposite Vinayaka Theater, Devasthanagalu, Varthur, Bengaluru, Karnataka 560087

Phone No. 080-68065060