GSE Commerce warrants the original purchaser of an Qarpentri wardrobe against manufacturing defects only, and for a limited period of time.
WHAT IS COVERED
5 years warranty* on Plywood / Engineered Wood.
1 year warranty* on Hardware and Accessories (main frame, handles, rods & hinges).
WHAT IS NOT COVERED
Warranty will not be applicable to products exposed to moisture.
Warranty is only applicable if the customer does not do any external work on the products by an outside agency after purchase. In such a case, the warranty provided by the company will not apply for both plywood or hardware.
Warranty covers repairs of all the products wherever possible, however, the decision to replace them will be on the sole discretion of GSE Commerce only
Warranty doesn't cover physical damage of the product including normal wear and tear, cuts or scratches, or damage caused by impacts/ accidents
Warranty does not cover products that get damaged due to inappropriate use or those cleaned using wrong cleaning methods / products.
Disclaimer*- The customer has to pay for each site visit for any alignment, repair or replacement at the prevailing rate decided by the company in advance; even during the warranty period.